Privacy Policy
At Curated Tech, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your information when you visit our website and purchase our products.
1. Information We Collect
We collect information to provide you with a seamless shopping experience. This includes:
- Personal Identification: Your name, shipping address, email address, and phone number provided during checkout or account registration.
- Transaction Information: Details regarding your orders and payment history.
- Technical Data: Information about your device, IP address, and browsing behavior on our site, collected through cookies to improve site performance.
2. How We Use Your Information
We use your data strictly for the following purposes:
- Order Fulfillment: To process your payment, package your items, and coordinate delivery via our couriers.
- Customer Support: To respond to your queries, resolve issues, and provide updates regarding your orders.
- Site Improvement: To analyze how our store is used so we can improve our product selection and user experience.
- Communication: To send you essential order-related emails (e.g., shipping confirmations). We do not send marketing communications unless you have explicitly opted in.
3. Data Protection and Security
We take the security of your information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Our payment processes are encrypted to ensure that your financial details remain secure.
4. Sharing of Information
We value your privacy and do not sell your personal information. We only share your data with trusted third parties who assist us in operating our website and fulfilling orders, such as:
- Courier Services: To deliver your tech products.
- Payment Gateways: To process your transactions securely.
These partners are obligated to keep your information confidential and use it only for the services they provide to us.
5. Your Rights
Under South African law, you have the right to:
- Access the personal information we hold about you.
- Request that we correct any inaccurate information.
- Request the deletion of your personal information, subject to our legal obligations to retain records (such as tax and accounting requirements).
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
7. Contact Us
If you have any questions about this Privacy Policy or how we manage your data, please contact us:
Phone: 084 428 4528
Business Name: Curated Tech
Physical Address: 1548 Le Juille Drive, Langebaan Country Estate, Langebaan, Western Cape, South Africa
Email: info@curatedtech.co.za